Shipping policy

Shipping Policy

Last Updated: September 22, 2026

Thank you for purchasing from Humanity Bridge. This Shipping Policy explains how our eBooks and other digital products are delivered after a successful purchase.

Digital Product Delivery

Humanity Bridge primarily sells digital products, including eBooks, guides, downloadable files, educational materials, and other electronic content.

Because these products are delivered digitally, no physical shipping is required unless a product page specifically states otherwise.

Digital products may be delivered through:

A download link shown after checkout
Email delivery
A customer account
An order confirmation page
Another electronic delivery method made available at the time of purchase

Delivery Time

Digital products are generally delivered immediately or shortly after payment is successfully completed.

In some situations, delivery may take longer due to:

Payment processing or verification
Incorrect customer information
Email delivery delays
Spam or junk filters
Temporary technical issues
Platform or system interruptions

If you do not receive access to your purchase within a reasonable period, please contact us.

No Physical Shipping

Unless specifically stated otherwise on a product page, Humanity Bridge does not ship physical products.

Customers purchasing digital products should not expect:

Physical packages
Postal delivery
Courier services
Tracking numbers
Shipping fees
Customs charges
Import duties

All eBooks and other digital products are delivered electronically.

Customer Information

Customers are responsible for providing accurate contact information during checkout.

Please make sure that the email address used to place your order is correct and accessible.

Humanity Bridge is not responsible for delivery delays caused by incorrect or incomplete information provided by the customer.

If you entered incorrect information during checkout, please contact us as soon as possible.

Email Delivery

Some products may be delivered directly by email.

If you do not see the delivery email, please check your:

Inbox
Spam folder
Junk folder
Promotions folder
Other filtered email folders

You may also need to allow emails from our store or service providers.

Download and Access Issues

If you experience difficulty downloading, opening, or accessing an eBook or digital product, contact us for assistance.

Please include:

Your full name
Email address used during checkout
Order or transaction details
Product name
Description of the issue

We will make reasonable efforts to help restore access or provide another valid delivery method.

Technical Problems

If a technical problem on our side prevents successful delivery, we may:

Resend the digital product
Provide a new download link
Restore access to the purchased material
Offer another reasonable technical solution

If the issue cannot reasonably be resolved, any refund eligibility will be determined in accordance with our Return and Refund Policy and applicable law.

File Compatibility

Customers are responsible for ensuring that their device or software is compatible with the file format disclosed on the relevant product page.

Common digital formats may include PDF or other standard electronic document formats.

If you have questions regarding compatibility before purchasing, please contact us.

Order Confirmation

After completing your purchase, you may receive an electronic order confirmation.

Please retain your order information until you have successfully accessed your digital product.

Availability of Digital Content

We may update or modify digital products from time to time.

Where continued access is included as part of the original purchase, we will make reasonable efforts to maintain that access according to the terms presented at the time of purchase.

Refunds

Refunds relating to digital delivery are governed by our separate Return and Refund Policy.

Because digital products may be delivered immediately, purchases are generally considered final once the product has been successfully delivered or accessed, except where applicable law or a verified technical or billing issue provides otherwise.